A: We are factory.
Q2: How long is your delivery time?
A: Generally it is 5-10 days , this depends on the order quantity.
Q3: Can you provide samples ? Is it free or extra ?
A: Yes, we can, the sample is not free, but if the quantity is large we will refund the charge of sample to you .
Q4: What is your terms of payment ?
A: For sample order, we collect payment in advance by Western Union and Paypal.
For mass production, 50% deposit T/T in advance ,50% balance after confirmation before delivery.
Q5:What is your standard lead time and can we pay extra for expedited delivery?
A:We understand that timing is critical and we quote the fastest possible delivery based on the specific details of each project we review and our current workload. Once a PO is issued we confirm the expected ship date and have an exceptional record of meeting these dates
Q6: What information do you need to provide a quote?
A: 3D CAD file such as a STEP or IGS is preferred, but a dimensioned drawing may be acceptable for relatively straight forward parts. Additionally, we need to know the quantity of parts, the material and the finish requirements.
Q7: What materials can you machine?
A: We work with a wide variety of plastics ranging from commonly used ABS and Polycarbonate to more exotic engineering grades such as Ultem and Torlon. We also have numerous metal options such as aluminum, magnesium, brass, steel, stainless steel and titanium.
Q8: Will my project be confidential?
A:We understand how important the confidentiality of your projects is to the success of your company. Borui is committed to maintaining the confidentiality of all our clients and we are happy to sign your NDA. We will never show or discuss your project without your prior written approval.